Terms & conditions of use

Licensing, Support, Upgrades

Licensing agreement

Click here to read the license agreement. All licenses are single installation licenses unless otherwise specified in the product description. If you want to purchase more licenses of the same product then you have 30% discount.

Support

Support is free for 6 months after your order. Support is available by email, chat and phone. Please open a support ticket here. Normally depending on your timezone tickets are handled between 1 to 12 hours. If you discover a bug we will fix it for free or provide a public update. Customers can download available updates or patches from their account menu.
Free support is provided for non-customized versions of our software. If you modify the source code then you are no longer entitled for free support. But will advise and guide you at no cost.

Updates

Upon payment approval you can download the software from your account menu. It will be available to download for 6 months after the day of your purchase. The version that you download in your account is always the latest and most updated and may differ from the one you initially downloaded. An upgrade guide is included in this case. You may extend your free updates (and support) period for another months by paying 30% of the current price. To do this log in your account, open your last order, create a discount code and use it with a new order.
Updates/upgrades are optional. You can update to the latest version any time you want in the future.

Ordering

How to pay

You may pay with any major credit/debit card or your PayPal account.

Secure Shopping

Shopping is secure at evoMailer.com. All transactions are performed in a secure environment.

Refunds

30 day money back guarantee for all products. We can refund your payment in case you are not satisfied. The installation service is not refundable. To ask for a refund please contact us within 30 days from your order. Please check our open and detailed demonstration and explore the available features. We want our customers to have a thorough understanding of the functionality, features and benefits before ordering.
After a refund you are obliged to uninstall the software and dispose off any copies of any format.

General Conditions

Using this site

Please review carefully the following information. Interacting with evoMailer.com means that you understand and accept our policies and conditions. Your use (accessing, browsing, buying, etc.) of this site is your legal agreement to the policies, terms and conditions described in this page. If you do not agree to these terms, please do not use our site. We may, at any time change these terms and conditions. Your use of our site following any such change constitutes your acceptance of this change. Therefore we encourage you to review this agreement whenever you use our site.

Limitation of liability

In no event shall the site owners, its parent, subsidiaries, or affiliates, or their respective officers, directors, employees, representatives, or agents be liable for direct, special, incidental, consequential, punitive, or indirect damages (including but not limited to, loss of data, use, or profits), however caused, whether for breach of contract, negligence, or otherwise, and whether or not this company has been advised of the possibility of any such damages. You agree that the company parties maximum liability arising from any product sold shall not exceed the price of such product. Some jurisdictions do not allow the limitation of exclusion of liability for certain damages so the above limitations and exclusions may not apply to you to the extent such jurisdictions law is applicable to this agreement.

Privacy notice

We strive to quarantee your privacy at our site. We are strongly committed to protecting the privacy of our customers and visitors. We collect and process the minimum required business or personal information in order to facilitate transactions. We will not rent, give, lease or otherwise share your personal information with any other third party but we may disclose it if such action is reasonably necessary in order to comply with the law or other legal processes.
Use of cookies: this website uses cookies to analyze traffic data (Google Analytics). Cookies are not used in pages related to your account, personal information and order history. By browsing our site you are agreeing to their use.

Technical questions (developers)

Source code & skills

Q: Is the source code open?
The source code is open by aprox. 99%.
Q: Am I allowed to modify the code?
Yes, you are free to modify the code in order to customize it according to your specific needs. However, you are still entitled one installation of the product. For further details refer to the license agreement.
Q: Is it easy to modify the code?
Relatively easy, all steps are well commented and there is emphasis in re-usability. However, you need to know PHP, JavaScript and working with SQL databases.

Support and customizing

Q: Do you offer customizing for evoMailer?
Yes we do. For a fee, we can customize it according to your requirements. Please contact us explaining your particular needs.
Q: I think I discovered a bug, what's next?
Each release is extensively tested before going live. Contact us and we will fix it for free.
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